SIRF
Contact & Support

How can we help?

Whether you're a seller looking to scale or a buyer with a question, our team is here to ensure your Sirf experience is seamless. We typically respond within 24 hours.

Mon–Sat, 9 AM – 9 PM IST Fastest replies on WhatsApp

Email us

We'll respond within 24 hours on business days.

WhatsApp Support

Get instant answers from our team. Fastest channel.

+91 81091 00838

Available 9 AM – 9 PM IST. For listing help, payment issues, or verification support.

Corporate Office

Registered headquarters in Raipur, Chhattisgarh.

Tweelabs Electronics and IT Private Limited
Yaduvanshi Chowk, LIG 1713 & 1682,
Veer Savarkar Nagar, Hirapur Colony,
Raipur, Jarway Alias Hirapur,
Chhattisgarh 492099
FREQUENTLY ASKED QUESTIONS

Got questions? We've got answers.

Everything you need to know about using Sirf — from listing to payments to shareable cards.

How long does it take to publish a listing?

Most sellers publish their first listing in under 5 minutes. Our step-by-step form guides you from category selection to live page. No technical knowledge needed.

What is the cost to list on Sirf?

Your first 2 listings are completely free. Additional listings are ₹9 each (one-time, lifetime — no expiry). The Verified Seller Badge is ₹49 per 3 months.

Does Sirf take a commission on my sales?

No. Zero percent commission. You keep 100% of every rupee your buyers pay you. We only charge the small listing fee — never a cut of your revenue.

How do I get the Verified Seller badge?

The Verified Seller badge is exclusive to sellers who have an active subscription. Go to your Dashboard and click 'Get Verified' to purchase the auto-renewing subscription for ₹49 per 3 months. Your badge appears instantly upon successful payment.

Can I edit my listing after publishing?

Yes, at any time. Go to your seller page or Dashboard, click 'Edit listing', make your changes across any of the 5 steps, and save. Your live page updates immediately.

Does the shareable card download include the correct image?

Yes. The share card uses a high-res version of your product photo — formatted as a 4:5 card perfect for WhatsApp status, Instagram stories, and forwards.

What categories does Sirf support?

Sirf supports 12+ categories including Real Estate, Agriculture, Export, Electronics, Fashion, Services, Food, Health, Education, Vehicles, Jewellery, and Handicrafts.

How do I delete a listing?

Open the listing from your seller page or Dashboard and click 'Delete listing'. This is permanent and cannot be undone. Your listing fee is non-refundable.

Still have a question that's not answered here?

Ask on WhatsApp

Fastest support on WhatsApp.

Join our seller community or get instant help with your account, listings, payments, or verification. We're active 9 AM – 9 PM IST, Mon–Sat.