SIRF
Legal & Compliance

Terms & Conditions

These are the rules of the road for using SIRF. Please read them carefully — by using the platform, you agree to be bound by them.

Effective: April 21, 2026 Governed by: Indian Law (IT Act, 2000)
No commission on your salesSellers own their listingsZero tolerance for fake listingsDisputes resolved under Indian law

1. Acceptance of Terms

  • By accessing or using SIRF (sirf.one), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the platform.
  • These Terms apply to all visitors, registered users, sellers, and anyone who interacts with any content on sirf.one.
  • SIRF is operated by Tweelabs Electronics and IT Private Limited, registered in Raipur, Chhattisgarh, India.

2. Eligibility & Account Registration

  • You must be at least 18 years old, or have parental/guardian consent, to create an account on SIRF.
  • You may register using a valid Google account. You are responsible for maintaining the security of your account.
  • Each person or business may maintain one active seller account. Creating multiple accounts to circumvent limits or policies is prohibited.
  • You agree to provide accurate, current, and complete information during registration and to update it if it changes.

3. Acceptable Use & Prohibited Content

  • You may not list items that are illegal, stolen, counterfeit, dangerous, or prohibited under Indian law or local regulations.
  • You may not publish misleading, deceptive, or fraudulent product descriptions, prices, or availability.
  • Spam listings, keyword stuffing, fake reviews, or manipulation of platform analytics is strictly prohibited.
  • Listing adult content, hate speech, political propaganda, or content that violates third-party intellectual property rights is not allowed.
  • SIRF reserves the right to remove any listing, suspend any account, and report violations to appropriate authorities without prior notice.

4. Seller Responsibilities

  • Sellers are solely responsible for the accuracy and legality of all listing content — including descriptions, prices, images, claims, and contact details.
  • Sellers must fulfill buyer inquiries honestly and in good faith. SIRF does not mediate disputes between buyers and sellers.
  • Sellers must not list products that require licensing or certifications they do not hold (e.g., controlled substances, regulated financial products).
  • Sellers are responsible for their own GST compliance, income declarations, and any applicable taxes on transactions conducted through leads from SIRF.
  • SIRF is a listing and discovery platform — we do not handle order fulfillment, payment collection between buyers/sellers, or delivery logistics.

5. Payments & Platform Fees

  • Your first 2 listings are free. Additional listings cost ₹9 per listing (one-time, no expiry) at current launch pricing.
  • The Verified Seller Badge is ₹49 per 3-month period, charged as an auto-renewing subscription via Razorpay.
  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Payments are processed securely by Razorpay. SIRF does not store your card or UPI credentials.
  • Listing fees are non-refundable once a listing has been published. Verified badge fees are governed by our Refund Policy.
  • SIRF reserves the right to change platform pricing with notice. Existing paid listings will not be retroactively charged under new pricing.

6. Intellectual Property

  • You retain ownership of all content (images, text, descriptions) you submit to SIRF.
  • By publishing content on SIRF, you grant Tweelabs Electronics and IT Private Limited a non-exclusive, royalty-free license to display, distribute, and promote your listing content through sirf.one and its associated channels (social media previews, WhatsApp share cards, search engine indexing).
  • You confirm that you own or have the right to use all images and content in your listings. Using copyrighted stock photos without a license is a violation of these terms.
  • The SIRF brand, logo, platform design, and codebase are owned by Tweelabs Electronics and IT Private Limited and may not be copied or reused.

7. Disclaimers & Limitation of Liability

  • SIRF is a marketplace platform. We are not a party to any transaction between buyers and sellers and bear no responsibility for the quality, safety, legality, or delivery of any product or service listed.
  • We do not verify all listings. The Verified badge only verifies the seller's identity — not the accuracy of every product claim.
  • SIRF is provided on an 'as is' and 'as available' basis. We make no guarantees of uninterrupted access or error-free operation.
  • To the maximum extent permitted by Indian law, SIRF's total liability to any user shall not exceed the amount paid by that user to SIRF in the 3 months prior to the claim.

8. Content Moderation & Account Suspension

  • SIRF reserves the right to review, edit, hide, or remove any listing at any time if it violates these Terms or our community guidelines.
  • Accounts may be suspended or permanently banned for repeated violations, payment fraud, abuse of the verified badge system, or report spamming.
  • Banned accounts will lose access to their listings and any associated paid upgrades without a refund.
  • You may appeal a moderation action by contacting support@sirf.one with relevant details.

9. Governing Law & Disputes

  • These Terms are governed by and construed in accordance with the laws of India, in particular the Information Technology Act, 2000, and the Consumer Protection Act, 2019.
  • Any disputes arising from these Terms or your use of SIRF shall be subject to the exclusive jurisdiction of the courts located in Raipur, Chhattisgarh, India.
  • We encourage resolving disputes informally first — contact us at support@sirf.one and we will attempt a resolution within 15 business days before any formal proceedings.

10. Changes to These Terms

  • SIRF reserves the right to update or modify these Terms at any time. Changes take effect upon posting to this page.
  • The 'Effective Date' at the top of this page will be updated when changes are made.
  • Continued use of SIRF after a modification constitutes your acceptance of the revised Terms.
  • For material changes, we will attempt to notify registered sellers via email or an in-app banner.

Questions about these Terms?

Contact us at support@sirf.one or +91 81091 00838 (WhatsApp). We're happy to clarify any clause.

Tweelabs Electronics and IT Private Limited
Raipur, Chhattisgarh — CIN: U72900CT2024PTC017XXX